Community Strategist (Contract)Jan 2026 – Present

• Guide studio-embedded Community Managers on strategy and planning across the label's games.
• Cross-promotion across social media and owned sites.
• Support as associate to the Marketing Manager.
• Support bizdev: pitch review, scouting, and new partnerships for studios.
• Core team member of the first-ever showcase for Coffee Stain

Community Manager (Contract)Jun 2025 – Jan 2026

• Built community and social presence for Demeo x Dungeons & Dragons: Battlemarked.
• Continued to maintain healthy community activity on Demeo.
• Wrote news, announcements, social media, and marketing copy, steering through IP and licensing approvals.
• Coordinated the Demeo livestream show in the run-up to Battlemarked's launch.

Senior Community ManagerNov 2024 – Mar 2025

• Built a community from scratch around an unannounced MMO, through to its reveal.
• Developed the marketing and PR plan, and set up and ran the Steam store page.
• Contributed to the game's writing and lore.

Community LeadFeb 2024 – Nov 2024

• Led and mentored the Player Engagement (community and comms) team.
• Owned all player-facing communications.
• Ran comms for the "Operation Medic Bag" initiative and built live-service events, tracked against engagement KPIs.
• Championed more open development, bringing creator and community feedback to the dev teams.
• Advised production and business owners on design and monetization that stays fair to players.
• Assisted as subject matter expert on Project Baxter (cancelled Dungeons & Dragons game) on live service model, lore, and what a D&D player would want.

Community Specialist, Paradox ArcJun 2022 – Feb 2024

• Owned community and comms across Paradox Arc's portfolio, launching multiple Early Access titles, full releases, and DLCs.
• Handled copywriting, store pages, dev diaries, and streams across several live projects, and managed a team of freelance CMs.
• Built a beta-testing community for upcoming titles, and supported BizDev and executive production with business plans, P&Ls, and milestone reviews.

Lead Community DeveloperFeb 2020 – Aug 2022

• Led and mentored Community Developers for the Strategy and RPG segments of Paradox, assisting the department head.
• Recruited, onboarded, and grew the team through regular performance and development reviews, and managed external contractors.
• Designed new processes and structure for the team's deliverables.
• Hands-on work as Community Developer on projects that required additional support.

Senior Community Developer, Strategy SegmentMar 2019 – Feb 2020

• Community development for Stellaris (incl. Console Edition), Crusader Kings III, Bloodlines 2, and two unannounced projects, with oversight of all Strategy & RPG titles.
• Helped define the new community strategy and planning structure, reporting templates, and feedback workflows with dev teams as the team split into CM and ComDev roles.
• General "fixer" for the department head, moving onto projects ad-hoc to provide additional community support.

Community ManagerJun 2018 – Mar 2019

• Created Stellaris' community strategy and plans across PC and Console Edition, laying the groundwork for the brand's growth.
• Ran influencer relations, social media, livestreams, and events including PDXCon and Gamescom, and managed community contractors.
• Co-hosted and co-owned the 24-hour Space Day charity stream, raising money for Save the Children.
• Managed and owned the Stellaris Dev Clash, an internal, all-dev multiplayer game spanning several weeks of livestreams.

Social Media Community ManagerOct 2015 – Feb 2018

• Developed the social media strategy for Frontier across Elite: Dangerous, as well as the Alpha phase of Planet Coaster.
• Managed the Triple-Elite group of highly engaged player groups of Elite Dangerous, as well as owning all community relations with the Elite community.
• Influencer relations for Elite Dangerous and Planet Coaster's alpha phase.
• Scouted and nurtured the most engaged and now the most prominent creators for Planet Coaster.

Social Media ManagerMay 2014 – Sep 2015

• Owned Wargaming Europe's social media across six games in seven languages: Facebook, ten Twitter accounts, YouTube, Twitch, and Flickr.
• Built the European social strategy, and supported localised community teams with campaigns, training, and feedback.
• Led the move of Wargaming's Facebook pages to the Global Brands format, and planned gamescom 2014 communications.

Community Coordinator (English)Dec 2013 – May 2014

• Moderated and engaged on forums for four Wargaming titles, gathering player feedback on new features and updates.
• Developed and presented a new social media strategy for Wargaming Europe, and helped launch Flickr as a channel.
• Wrote content such as World of Tanks gameplay guides for Xbox 360.

Community ManagerSep 2012 – Aug 2013

• Team lead for the night-shift community team: quarterly performance reviews, training, and career development.
• Planned team and department strategy with fellow team leads, and drove proposals for the department's future.

Community CoordinatorMay 2011 – Sep 2012

• Moderated and engaged across Jagex forums and social media, rebuilding trust with RuneScape's high-level player community.
• Managed RuneScape's volunteer moderator programme.
• Built the Transformers Universe alpha forums, staff Twitter guidelines, a Reddit strategy for RuneScape, and browser extensions to improve the forums.

English Game MasterApr 2007 – Mar 2008

• Provided one-on-one, in-game support to players via live chat.